Disclaimer & Limitation of Liability

1. Nature of the Services

pojulife (including its specialized modular decision-support engines: POJU, Glyph, Syncro, and Match, collectively referred to as "the Services") provides cognitive reframing, systemic analysis, and personal reflection tools. These engines synthesize classical structural frameworks, psychological archetypes, and advanced linguistic processing to generate text-based conceptual matrices based entirely on user inputs.

The Services are engineered strictly for personal exploration, intellectual journaling, strategic framing, and structured self-reflection. They are designed to help you analyze variables and think more clearly about the situational contexts you present.

2. Strict Professional Exclusions (What the Services Are NOT)

The Services do not possess human consciousness, professional credentials, or objective empirical knowledge. The Services explicitly do NOT provide, and shall not be interpreted as providing:

• Medical Advice: We do not diagnose, treat, cure, or mitigate any medical, physiological, or biological conditions.
• Mental Health Treatment: We are not licensed therapists, psychiatrists, clinical psychologists, or counselors. The Services are not a substitute for professional mental health intervention.
• Legal Counsel: We do not provide statutory or jurisdictional legal interpretations. For legal matters, consult a licensed attorney in your appropriate jurisdiction.
• Financial or Investment Advice: We do not provide guidance on equity investments, algorithmic trading, tax planning, or corporate asset allocation. Consult a certified financial planner for commercial decisions.
• Guarantees of Future Outcomes: Our analytical matrices evaluate conceptual patterns and environmental vectors; they do not forecast deterministic real-world outcomes or guarantee future events.
• Supernatural or Occult Claims: pojulife treats traditional philosophical systems as purely cultural, literary, and cognitive resources. We make absolutely zero claims of supernatural insight, divination, or mystical forecasting.
• A Substitute for Human Judgment: The outputs are probabilistic conceptual lenses engineered to complement—never replace—your individual logic, responsibility, and independent decision-making.

3. Cultural and Philosophical Frameworks

The Services draw conceptually from classical Eastern analytical systems, including the foundational archetypes of the I Ching (Book of Changes) and related traditional time-space frameworks. We approach these frameworks rigorously as cultural and cognitive toolsets for systematic thinking—analogous to how modern behavioral coaching draws on Carl Jung's archetypal models, or how modern corporate strategies adapt Sun Tzu's The Art of War.

We do not present these systems as supernatural. All traditional notation, vectors, and symbolic metrics are utilized strictly as an analytical vocabulary to map thought processes, much like psychological terms such as "locus of control" or "cognitive attachment styles."

4. Technological Disclosures (AI Integration)

All reflective content and conceptual analysis generated by the platform are compiled via advanced automated artificial intelligence pipelines (leveraging enterprise API endpoints from premium providers such as Anthropic). You explicitly acknowledge that:

• Algorithmic outputs are, by nature, probabilistic, non-deterministic, and structurally imperfect.
• Outputs reflect linguistic patterns synthesized from vast textual frameworks, not absolute empirical truth.
• Content may occasionally contain contextual inconsistencies or analytical errors and must be scrutinized with critical human judgment.

5. User Accountability

You maintain exclusive, 100% legal and personal responsibility for all decisions, behaviors, commitments, or life transitions executed during, around, or after your engagement with pojulife. It is your sole obligation to independently verify any conceptual data delivered by the Services before taking action, and to secure certified professional counsel for serious legal, financial, or medical matters.

6. Age Requirement

The Services are strictly intended for individuals who are 18 years of age or older. We do not knowingly facilitate sessions for minors. If you have reason to believe a minor has accessed the platform, please notify us immediately at privacy@pojulife.com.

7. Crisis Support Protocol

pojulife is a reflective interface and is fundamentally not equipped to manage psychological or medical emergencies. If you are experiencing a mental health crisis, acute emotional distress, thoughts of self-harm, or suicidal ideation, please immediately discontinue use and connect with a certified, 24/7 human emergency service:

• United States: Call or text 988(Suicide & Crisis Lifeline)
• United Kingdom: Call 116 123 (Samaritans Helpline)
• Canada: Call or text 988 (Suicide Crisis Helpline)
• European Union: Call 112 or your localized emergency service numbers.
• Global Resources: Locate immediate local assistance at https://findahelpline.com

8. Limitation of Liability

To the maximum extent permitted by applicable law, pojulife, its operators, its founder (Tonghui Chen), and its infrastructure partners shall under no circumstances be held liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages. This liability shield covers, without limitation, financial losses, commercial capital depreciation, career interruptions, emotional distress, relationship dissolutions, or life outcomes correlated with your use or inability to use the platform.

Your sole, exclusive remedy for dissatisfaction with the software, logic outputs, or service availability is to discontinue using the platform. Transaction-specific remedies are governed strictly by our Refund Policy.

9. Governance and Contact Nodes

We reserve the right to revise this Disclaimer at any time to preserve compliance with international financial gateways and technological shifts. The "Last Updated" timestamp at the apex of this document denotes the current legal baseline. Continued activation of the platform's engines following a deployment constitutes absolute acceptance of these parameters.

Legal & Regulatory Inquiries:
legal@pojulife.com

Operational & Technical Support:
support@pojulife.com