POJU

Contact

We read every email.

POJU is a small operation. We don't have a help center or 
chatbot support. Real humans read every message, and we 
respond as fast as we can.

Support

For payments, refunds, technical issues

  • - 支付问题
  • - 退款请求
  • - 技术故障
  • - 找不到历史 Session
  • - PDF 邮件未收到
Email Support →

support@pojulife.com

Privacy

For data questions, CCPA/GDPR requests

  • - 数据删除请求
  • - CCPA / GDPR 权利行使
  • - 第三方服务使用疑问
  • - 数据泄露报告
Email Privacy Team →

privacy@pojulife.com

Legal

For legal matters, press inquiries

  • - 合作咨询
  • - 媒体采访
  • - 法律问题
  • - 版权事宜
Email Legal →

legal@pojulife.com

Response times:

· Support: within 24 hours on business days
· Privacy: within 48 hours (priority: CCPA/GDPR deletion)
· Legal: within 5 business days

If you're in crisis (mental health emergency), please do 
NOT email us. Contact:

· 988 Suicide & Crisis Lifeline (US)
· 911 for emergencies
· Crisis Text Line: Text HOME to 741741

FAQ

Can I get a refund?

See our Terms of Service, section 4. Most refunds are processed within 7 days of purchase.

How do I delete my data?

Use "End & Wipe" in any POJU Session, or "Wipe everything" in The Archive. Everything local to your device disappears immediately.

Does POJU work on Android?

Yes, as a PWA (Progressive Web App). Visit pojulife.com in Chrome and "Add to Home Screen" for the full experience.

Can I use POJU without payment?

Syncro and Glyph are completely free, no account needed. POJU (the breakthrough chat) is $9.99 per session.

How does POJU make money if it doesn't sell data?

Users pay $9.99 per session. That's the whole business model.

Common questions:

▸ Can I get a refund?
  See our Terms of Service, section 4. Most refunds are 
  processed within 7 days of purchase.

▸ How do I delete my data?
  Use "End & Wipe" in any POJU Session, or "Wipe everything" 
  in The Archive. Everything local to your device disappears 
  immediately.

▸ Does POJU work on Android?
  Yes, as a PWA (Progressive Web App). Visit pojulife.com 
  in Chrome and "Add to Home Screen" for the full experience.

▸ Can I use POJU without payment?
  Syncro and Glyph are completely free, no account needed. 
  POJU (the breakthrough chat) is $9.99 per session.

▸ How does POJU make money if it doesn't sell data?
  Users pay $9.99 per session. That's the whole business 
  model.